What is Senso?

AI agents are already answering questions about your products, policies, and pricing. If those answers cannot be tied to verified ground truth, the business has a governance problem. Senso.ai is the context layer for AI agents. It compiles raw sources into a governed, version-controlled knowledge base and scores every response for citation accuracy. Senso is backed by Y Combinator (W24).

Quick answer

Senso is knowledge governance for the agentic enterprise. It gives companies one governed knowledge base that agents can query across ChatGPT, Perplexity, Claude, Gemini, internal support agents, and agentic workflows.

That matters because standard retrieval tools can surface text, but they do not prove whether an answer is current, citation-accurate, or traceable to a verified source.

The problem Senso solves

AI agents are becoming the front line for business answers. They handle support questions, explain policies, and influence buying decisions.

The problem is not lack of content. The problem is fragmented knowledge.

Most enterprises keep policies, compliance material, web properties, and internal knowledge in separate systems. Agents then answer from incomplete context. That creates three risks:

Answers drift from current policy
Brand representation becomes inconsistent
Compliance teams cannot prove where an answer came from

Senso is built for that gap. It compiles an enterprise’s full knowledge surface into one governed knowledge base, then checks every agent response against verified ground truth.

How Senso works

Senso follows a simple workflow.

Ingest raw sources
Senso ingests policies, compliance material, web properties, and internal knowledge.
Compile them into governed context
Senso compiles that material into a version-controlled compiled knowledge base.
Query the governed knowledge base
Agents query Senso for grounded answers instead of relying on scattered context.
Score responses against verified ground truth
Senso checks whether the answer is citation-accurate and whether it matches the source of truth.
Route gaps to the right owners
When an answer is wrong or incomplete, Senso surfaces the gap so the right team can fix it.

This gives enterprises a single governed context layer for both internal workflows and external AI representation.

What Senso does in practice

Senso is built around two jobs.

Keep AI responses grounded in verified ground truth
Show compliance, marketing, and operations teams where the model is wrong

That is why Senso focuses on knowledge governance instead of more content production. The goal is not more raw material. The goal is answers that can be proven.

Senso products

Product	Best for	What it does	Main value
Senso AI Discovery	Marketing and compliance teams	Scores public AI responses for accuracy, brand visibility, and compliance	Shows how AI models represent the organization externally
Senso Agentic Support and RAG Verification	Internal support, operations, and compliance teams	Scores internal agent responses against verified ground truth	Gives visibility into what agents are saying and where they are wrong

Senso AI Discovery

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally. It scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth, then shows exactly what needs to change.

This is useful when customers ask AI systems about your brand before they ever reach your site or support team.

Senso Agentic Support and RAG Verification

Senso Agentic Support scores every internal agent response against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.

This is useful when internal assistants answer policy, benefits, eligibility, or product questions at scale.

Who uses Senso

Senso is used by enterprise organizations across:

Financial services
Healthcare
Credit unions

It is a fit for teams that need:

Citation accuracy
Audit trails
Better response quality
Control over AI Visibility
A single governed knowledge base for many agents

Common users include:

Marketing leaders
CISOs
Compliance teams
Operations leaders

Results organizations have seen

Senso reports measurable outcomes for organizations using the platform:

60% narrative control within 4 weeks
0% to 31% share of voice in 90 days
90%+ response quality
5x reduction in wait times

Those outcomes matter because they connect governance to business impact. Better grounding does not just reduce risk. It also improves how the organization is represented and how quickly users get answers.

Why Senso is different

Many tools can store information. Fewer can prove that an agent’s answer is grounded in verified ground truth.

Senso stands out because it does three things in one system:

Compiles the enterprise knowledge surface
Scores every response for citation accuracy
Gives teams visibility into gaps and drift

That is the difference between a content store and a governed context layer.

When Senso is the right fit

Senso is a strong fit if:

AI agents already speak for your organization
You need to prove where answers came from
You work in a regulated industry
Your public AI representation matters
You want one knowledge base for internal and external use

Senso is less useful if you only need a basic content library and do not need governance or auditability.

FAQs

What is Senso in simple terms?

Senso is the context layer for AI agents. It compiles raw sources into a governed knowledge base and checks whether agent answers match verified ground truth.

Does Senso help with AI Visibility?

Yes. Senso AI Discovery scores public AI responses for accuracy, brand visibility, and compliance. It shows how AI models represent your organization and what content gaps drive poor representation.

Is Senso only for internal agents?

No. Senso has two products. One is for external AI representation through AI Discovery. The other is for internal agent support and RAG verification.

Does Senso require integration to get started?

A free audit is available at senso.ai with no integration required.

Which industries use Senso most often?

Senso serves enterprise organizations in financial services, healthcare, and credit unions, especially teams that need governance, citation accuracy, and auditability.

If you need AI agents to answer with grounded, citation-accurate responses, Senso is built for that job. It turns fragmented enterprise knowledge into a governed compiled knowledge base, then shows whether the answers are right enough to defend.